FAQ’s & New Client Info 🐾

    1. Reach Out – Any time via our contact form, phone and/or email. We will be in touch within 1 business day to share more about how we can help!

    2. Complete our Pet Info Form – One of our pet pros will send you our digital form via email or text message to complete. 

    3. Schedule Your Complimentary Meet & GreetAppointment – We’ll meet you and your pet(s) to ensure it’s great fit for everyone!

    4. Review Your Customized Schedule – We’ll agree upon our service(s), date(s), and arrival time slot(s).

    5. Submit Payment – Full payment or the required deposit needs to be made to secure your booking. We accept payment via Venmo, PayPal, Cash and/or Cashiers Check.

    Once all steps are completed, your booking will be secured. Until then, kindly note our availability is not guaranteed. Thanks y’all 🐾

  • During our meet & greet appointment, we’ll collect a spare key that we’ll keep securely in our possession until you’ve requested it be returned. We can also utilize a lock box if you have this available.

    For those with electronic locks, we’ll acquire the access code prior to our first service.

  • We reach out via text message to provide a detailed update after each individual service is completed. We always love to share the adorable photos we capture during our time together, too!

  • We are unable to provide services to human-aggressive pets.

    We always do our best to accommodate dogs who do not do well with other furry friends, like a solo walks and maintaining 10+ ft “bubble” (their comfortable distance) from other animals + humans to ensure safety and minimize any reactivity.

  • We can help care for pets with a variety of medical needs, and have plentiful experience providing scheduled oral + topical medications.

    Pet safety is our #1 priority. Please note we may need to request medical clearance from your pet’s veterinarian before providing services.

  • For dogs, we require a minimum of three visits per day, morning, afternoon, and evening when you’re out of town. This schedule ensures your beloved pups receive proper care, including meals, fresh water, bathroom breaks, and playtime, keeping them as happy and comfortable as possible.

    For cats, we require at least one visit per day. Please kindly note we are unable to accommodate services for outdoor cats.